I purchased this system from Best Buy last month. Did a fair amount of research and this is the best DIY system I could find. When the system arrived, I synced and tested all the cameras to ensure they were working properly and downloaded the app. They make it VERY easy to scan the QR code on the camera in order to connect it to the app. The app does look like it's from 1999 and could use an overhaul, but does show the cameras in great quality and depiction. Next step was installation. Easy to mount and install - you do have to drill through the walls on the outside of your house if you are mounting them. Took about 5 hours to install the whole system. Hardest part is drilling the holes to run the power cord though. Once that's completed, just mount the cameras where you want them - I viewed the App as I was mounting to ensure it captures the areas I wanted. Then you are finished! Fairly straight forward and easy process. If you need an electrician to do the installation for you, will prob run about $150 per camera to install. All in, still much cheaper than paying $30 some a month for professional monitoring and having a contract to deal with. Very pleased with the system thus far! Just work on the App!

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Hello David, thank you for writing a review. We appreciate the feedback on the app and are always working to improve our customer experience. Martin R. | Defender Customer Experience Expert

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its a quick and easy install. the app seems a little underwhelming and has troubles at times connecting with the cameras. the NVR connected to a monitor is fairly decent. good quality images.

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Thank you for taking the time to review your Defender 2K, stevens! We are sorry to see that you are not 100% satisfied with your system, please reach out to us through phone, live chat or email and we will be more than happy to assist! Melissa C. | Defender Customer Experience Expert

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I like all the features that come with this system. It alerts when there is motion, you can hook up a monitor to the nvr to view the 4 cameras. Cameras are ip67 rated so they will stand up to the weather in Florida. Lots of additional wire for plugging into an outlet. The manual helps so be ready to have your computer near by the nvr and monitor so that you can understand the various functions. The only cons to these are 1-the smart signal app really doesn't quite sync with the nvr settings. Example, I wanted to avoid some trees that are moving with the wind. On the nvr screen, I blocked that area out. However on the smart signal app, the area is not blocked out. Secondly, with wireless wifi is weak at times since the cameras are outside and my router is inside but that is no fault of Defender. It is weak because it's wireless. Thanks.

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Thank you for taking the time to review your Defender 2K, Kathi! We are sorry to see that you are not 100% satisfied with the SmartSignal app, please reach out to us through phone, live chat or email and we will be more than happy to assist! Melissa C. | Defender Customer Experience Expert

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This is my second system I ordered from Defender. I very much like the fact that my cameras store the content locally and the Cameras are wireless. I upgraded from an early version to the 2k wireless version. The camera quality is a huge upgrade and very nice. I like the fact I can get the output on my mobile phone. I am working on getting it setup on my home computer as well.

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Hello Norman, thanks for writing a review on the Defender 2k system. We are pleased that you are enjoying the system. If you should have any other questions please contact our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert

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I bought this package 3 months ago, and it is not the system I expected based on posted reviews. Setting up the camera and synchronization was a drawn out painful process where I had to eventually turn to direct help from contact us.... the video tutoring was simplistic for what is not so easy. 3/4 cameras work outside well but one camera won’t work when it’s more than 5 feet from the base station. The night vision is good to 60 feet, not 100 feet as advertised. I’m still struggling to get snapshot pictures saved and synchronized. I have the system sensitivity set to the lowest but I still get bugs setting the alarm off. I’m sad this is the unit I decided to purchase.

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Hello Michelle, we are sorry that you had such a hard time getting the system up an running. We appreciate your feedback. If you should have any other questions please contact our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert

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Easy to set up. Set up in one day by my self. Good job

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Hello Delbert, we are happy to have you as part of the Defender family. If you should have any other questions please contact our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert

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I had a little trouble setting it up, but eventually worked through it

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Hello, Thomas Foertmeyer. Thank you for taking the time to review your Defender 2K wireless security system. We are happy to hear you were able to work past any troubles you faced with the initial set up to success. Please reach out to out support team via phone, e-mail or chat for any further assistance we can provide.

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I just hooked up and installed 3 of the 4 cameras in less then two hours and had the app set up too. Camera pictures are very nice but they do seem to disconnect from the app often. The App will time out fairly quickly even when sitting next to the wifi router. Trouble with getting settings to save in the app. I will try that in the hard drive next. The app definitely needs some work but over all I give it a 4 rating. This is my second Defender USA camera system.

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Hi Roger! I am excited that you continue to enjoy the Defender security system. We continue to strive to make our products more user friendly and maintain a high standard of quality. I'd also like to thank you for your feedback on the app. We take all our customers feedback into consideration and identify ways to enhance our systems. Defender Customer Support is always a phone call away if you need any support in the future! Best Regard Defender Customer Support

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This was a painless setup .Plug the NVR into network port and power up cameras they connect instantly. The app on the phone works great too. Peace of mind with great value

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Hello Michael Garay, and thank you for taking the time to review your Defender 2K wireless security system. We are happy to hear you had a pain-free set up and are enjoying the features of the app. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.

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they work great had some problems at first but if you put the camera up higher the better it comes in

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Hello William Henderson, and thank you for taking the time to review your Defender 2K (4MP) wireless security system. We are glad you were able to work through any issues with the first time set up. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.

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I bought this for a little piece of mind and love the fact I can see whats going on right from my phone.

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Hello Karen Hellebuyck, and thank you for taking the time to review your Defender 2K wireless security system. We are happy to hear you are enjoying the features of the system and the app. Should you require any further assistance, please reach out to our Customer Support team via phone, e-mail and chat.

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I purchased this system from Bestbuy and was very disappointed with the results. After numerous attempts, I could not get one of the cameras to work properly. Although all the cameras worked when I tested them, as soon as I moved one of them about 35 feet from the receiver, the camera would not pair up again. It seems to have an issue with a 1/2" thick Aspenite wall. The camera will work on the other side, but as soon as I move it to the outside of the wall, the camera will not reconnect. In total it is passing thru a regular insulated house wall and the uninsulated garage wall. I can understand there is some signal loss when encountering obstructions, but that seems a bit much.

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Hello, we are sorry that you are having difficulties with setting up your cameras. Depending on how many walls and what they are made of will determine the ability for the signal to pass through. Please contact our support team by phone, email or live chat and we will be happy to assist you with getting the most out of your wireless system! Defender Support

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I bought this a month ago and I am so happy I did!

Purchased 4 weeks ago to monitor outside of home. Was easy to set up with the set up wizard. Am notified at work through my smart phone when there is any activity and able to view anywhere I am with my phone.