I'm really enjoying using this product. Makes me feel safer

Reply

Hi Sarah, thank you for taking the time to leave a review. We are so happy that we can help make you feel safe and hope to help you protect what matters most for years to come!

- CrossP

I spent a long time looking for a Wifi NVR with its own access point so I wouldn't have to use the same AP as the rest of my home devices. I wanted a dedicated Wifi network just for the cameras and NVR. I thought the price of this system seemed pretty low to be good but based on many positive reviews, I decided to try it anyway. I am not disappointed.

The cameras were easy to setup and I've only jut begun to play with some of the more advanced features like email notifications on motion and so on but it's still recording all the video to the HD and I can review it locally or via the Android app.

I wish that the cameras recorded audio but I knew they didn't when I purchased them so that's ok. I bought the 3-camera package so I have one more "slot" free for a fourth. I'd like to find a small one that I can use as a doorbell cam but until then, the system is working just great! It's been running for 3 weeks now.

I think the documentation might be a little weak for some of the more advanced features but if you just want a system that plugs in and works out of the box without caring about the advanced things, this fits the bill. I would definitely recommend the Defender 2k system!

Reply

Hi Jon, thank you for taking the time to leave us a review! We are glad to hear you are enjoying your wireless security system. If you would like more information about the advanced features, go to: https://www.defender-usa.com/defender-2k-4mp-wireless-4-channel-1tb-security-system-4-cam

- CrossP

I purchased this system for my daughter's house after having my Defender system for a few years and being very happy with it.
Setup is pretty easy with the QR Reader and picture quality is very good.
Remote access with IPhone App is quick and fully functional.
Would definetly recommend for someone looking for a great camera system at a good price.

Reply

Hi Brian, thank you for being a loyal member of the Defender family! We are happy you chose us to help protect what you and your daughter value most!

- CrossP

I had bought this system on the mid of July, so far three of them are working well, the only one on the back of my house is still "on and offline" might cause of the wifi.

Reply

Hi Chi, thank you for the review. The fourth camera may be having an issue due to the wifi not reaching far enough. A possible way to resolve this issue is to use a wifi extender.

- CrossP

i bought this system may 2019 and have been very happy so far with it. i got it to protect my driveway/parking area. and has really cut down on the THEIVES messing with my stuff!!! the night vision is awasome!

Reply

Hi David, thank you for your review. We are happy to hear this has helped reduce the thieves from bothering you.

- CrossP

About 2 months into this. Been a bit of a challenge on motion detect but think I have this figured out. Great video

This is the first time to buy a wireless system. It actually works really well. Put a camera in a shop 20 feet from house and the system picked up the signal from the shop. (saved buying a seperate system for the shop. Just need to make sure you have plug in for cameras here you will be placing them. My only complaint was there was not a manual. You have to go online for instructions.

Reply

Hi Terry, thank you for the review, we are happy tom see you are enjoying your new wireless system! In order to help reduce waist we only print out a Quick Start Guide with the instructions for setting up.

- Cross P

I brought this system over a week now, live stream or recorded video is excellent, except the operation software is little hard to follow, specially when backing up to USB drive and some of the feature. Need extra time to digest the system.

Reply

Hey David, thank you for the review, we're glad you like your new Defender Wireless Security System. If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/.

- Cross P

We’ve had the system for a week. The camera setup was easy. The camera has really good quality, and ability to zoom in even when recording in the dark! This was exactly what we wanted as our neighbour started an Airbnb and have guests coming & going at all hours (day and night). We have a shared driveway and are concerned about damage to our vehicles caused by their guests due to an incident. We were able to aim the camera to monitor only our cars and setup the action area to record only that which is perfect! Now we can have a record of events and feel at peace should further incidents occur.

The DVR setup we wished was a little more intuitive or had more detailed instructions. Things we had an issue with were:
-Ease or changing a forgotten password and being forced on setup to make a pattern password. Even when we did the pattern password correctly it told us it was wrong and started counting down our chances we had left before getting locked out of the system. Needless to say we disabled that feature!
- Ease of finding the QR code in the DVR menu to add our devices to the defender app. It seemed like they had this option nestled under a few different categories/ sub menus. Why nestle a feature that majority of users will want to find without difficulty? If it’s were in a main menu it would be easier.

The defender SmartSignal app didn’t work as easily as we thought it would to add additional users. I made a whole separate account since after we made the main account it had an option to “add user” by username. It turns out that by username the app doesn’t mean the username it automatically creates when you make a profile. It means your email address used to create that profile. Even when we tried to add the second account I created it told me the ‘device was bound to the email’ used to setup the system and wouldn’t allow me to be added to view the device from that account I made. The solution was to login under the same account that was first setup and use that to view under a different device. I don’t get alerts pushed to me this way (only the first device we setup does) but I can still view the alerts after they happened and view the camera. Needless to say they need more instructions on adding users to view the app and would be nice if we could authorize a different account to view and if there were instructions on how not to have the device ‘bound’ to the email use to setup the first account.

Reply

Hi Charlene, thank you for the honest and thorough review! We are constantly working to make our products better, so that we can help you protect what you value most.

- Cross P

It's been one month.
Pros:
-Installation was quite easy without making too many holes on the wall and the video quality is pretty good.
Cons:
-WIFI connection was not stable, so disconnected from time to time. The cooling fan noise of NVR is quite loud.

If you want easy installation without hassle, this will be the right one for you.
If you want more stable product without disconnection, wired one will be better.

Reply

Hi Ki, thank you for the review. We are constantly working on making our products better so that you can protect what you value most.

- Cross P

I've been using Defender-USA products for years. I started with PHOENIXM22C but wanted to take advantage of newer technology (NVR) and better night vision. So I got the Defender 2K (4MP) Wireless 4CH 1TB Security System with 3 Cameras and bought an extra fourth camera - all to get the 100 ft night vision. So far they are working out great at night.

Reply

Hi Michael, thank you for taking the time to review Defender 2K (4MP) Wireless 4CH 1TB Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

- Cross P

This is a great system and the resolution/clarity is impressive, if watching deer in your backyard is your thing. The three cameras are perfect for the front, back and side of your home or business and the alerts you receive will make you feel like most of the work is being done for you once they're installed. The night quality is impressive too!

If you are looking for one that isn't going to cost a fortune but has stellar quality, this is where you want to place your confidence. No extra bills with a contract, plenty of storage space on the hard drive, and able to check in on your most prized asset from anywhere on your phone.

Great system, great price

Reply

Hi Greg, thank you for taking the time to review Defender 2K (4MP) Wireless 4CH 1TB Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

- Cross P

The set up of this wireless system is easier than I think. The support team, especially Melissa was very helpful. She helped me to fixed my problem in a timely manner. Live Chat is great. Thank you.

Reply

Hi Karen, thank you for taking the time to review Defender 2K (4MP) Wireless 4CH 1TB Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

- Cross P

I have to admit I was not sure what to expect with this system. The price seemed a little low to me and was afraid that I would be getting for what I paid for. I am quite impressed how great this system is. I was quite pleased to find that the old computer monitor I had laying around my home worked perfectly with it. The picture is clear, including night time viewing. I thought the system was somewhat easy to set up, but the manual could have been more clearer for those who are not so tech savvy. I give this system four and a half stars. I have already recommended it to several family and friends.

Reply

Hi Amy, thank you for taking the time to review Defender 2K (4MP) Wireless 4CH 1TB Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

- Cross P