We are always striving to grow and expand our business. Hence, when an opportunity arises, we are more than willing to assess its value towards the growth of Defender. If you have any suggestions or potential opportunities that you would like to propose to the President, please use the form on this page to contact his office.
At Defender, our main goal is 100% customer satisfaction. We believe that the best way to achieve this is through communication-we want to hear from you! Not only can we help solve issues, but your feedback can help us improve our products and services.
If you have a question or comment that you would like to communicate to our executive team, including the President, please fill in the form below. You will receive a response as soon as possible, but please be advised that this may take up to one week.
- Please contact our Customer Support Team by clicking on the Contact US section at the top of this page and using the email form provided. You can also logon for Live Web Chat which is available from 9am-5pm EST Monday to Friday. Our Customer Support Team is ready to assist you with any questions or concerns that you may have.
- If a customer support representative cannot help you with your specific situation, you will be passed over to a Supervisor or Manager, who will be better equipped to resolve an escalated issue.
- Most issues and concerns are resolved prior to reaching this step. If you are still not satisfied with how your situation has panned out, please use the form below to have your concern sent to the Office of the President.